Who we are
Our website address is: https://www.sensesandfeelsrelaxed.co.uk
Name: Hazel Penycate
E-mail: [email protected]
What personal data we collect and process
Whilst using our website or services, you may be required to provide personal information (name, address, email, account details, etc.). All of the personal information we process will be provided directly to us by you.
We may use this information to:
• provide you with our services
• sell you products
• provide you with suggestions and advice on products, services and how to obtain the most from using our website
• administer our website
• maintain our client databases and marketing material.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected]
(b) We have a contractual obligation (in order to provide the services that you have contracted with us)
How long we retain your data
We will retain your personal information securely for only as long as is necessary to provide the services you have engaged us with.
We will retain your contact details on our client database or for marketing purposes for only as long as we have your consent.
If legally required or if it is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, we may also retain some of your information for a limited period of time as required, even after you have withdrawn you consent or it is no longer needed to provide the Services to you
What rights you have over your data
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected] at any time if you wish to make a request.
How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected]
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk